Royal First Class passengers shall be escorted by the staff from curbside through all services.• Royal Silk Class passengers and ROP Platinum cardholders should enter Entrance 1 for sit-down check-in service at Row A.• Royal Orchid Plus Gold / Star Alliance Gold card members should enter Entrance 2 for dedicated check-in service at Row B.• Group of more than 10 passengers should enter Entrance 2 for dedicated group check-in service at Row D.• Premium Economy / Economy Class passengers should enter Entrance 4 for common check-in at Row H and J. Infants (not occupying a seat) are allowed 10 kg (22 lbs.) excluding one fully-collapsible child stroller, pushchair, or infant carrying basket.Self-service check-in kiosk and Internet check-in for THAI international flights• Self-service check-in kiosks for international flights located at Row H and J • Internet/Bag Drop counters for self-service check-in kiosk passengers located at Row H and J • Royal Silk Class passengers should enter Entrance 2 for dedicated check-in service at Row B.• Royal Orchid Plus Gold / Star Alliance Gold card members should enter Entrance 2 for dedicated check-in service at Row B. Except Thai Smile flights allowed 30kgs for premium Economy and 20kgs for Economy classes For travel to/ from Canada and the U. A., the following regulations apply to pieces of checked baggage.

Plus one fully-collapsible child stroller or pushchair or infant-carrying basket.

Answer Each passenger may hand-carry one piece of luggage the sum of whose dimensions (length height width) does not exceed 115 cm (56 46 25 cm) (44.85 inches, i.e.

Powerbank does not allowed to be in checked luggage.

Each passenger is allowed to take maximum of 2 powerbanks (between 20,000 – 32,000 m Ah or 100 – 160 Wh) in carry-on luggage only.

• Economy Class passengers should enter Entrance 2 for common check-in at Row C • Group of more than 10 passengers should enter Entrance 2 for dedicated group check-in at Row C. The sum of the three dimensions (length height width) for each piece cannot exceed 158 cm (62 inches).

Self-service check-in kiosk and Internet check-in for THAI domestic flights• Self-service check-in kiosks for international flights located at Row D • Internet/Bag Drop counters for self-service check-in kiosk passengers located at Row C Answer THAI no longer requires that you reconfirm your flight but please contact THAI to cancel your reservation if your travel plans change. If your journey includes a portion on another airline you may have to reconfirm onward journeys at least 72 hours before departure. The maximum weight per piece is 32 kg (70 lbs.) for Royal First and Royal Silk Class and 23 kg (50 lbs.) per piece for Economy Premium and Economy Class.

Royal First Lounge at concourse D has been allocated for First Class passengers with the capacity to accommodate 80 passengers at one time.

Facilities include A-la-Carte dining room, private corners, slumber rooms, Wi-Fi internet and shower suites. Answer A child,5-11 years of age,travelling alone is designated an Unaccompanied Minor and will be escorted by THAI personnel, looked after during a flight, and met on arrival, provided the parent has completed the necessary documents prior to the flight and copy of these documents is required to present at check-in counter.

All gates close 10 minutes before the scheduled departure time. card (Identification card) or passport (for foreigner) are required. Answer International law prohibits the placing of magnetized, inflammable, corrosive, radioactive, oxidizing, or explosive articles; pressurized gasses, toxic substances, oxygen cylinders, paint, mercury, munitions, and fireworks in checked or unchecked (carry-on) luggage.