heart detectives dating site - Dating service complaints
So in May last year Aileen stumped up £1,295 for membership.
It offered her “unlimited personal introductions” to men serious about finding a relationship.
They can only help you if they know there’s a problem.
You can call in, phone or write to the trader, or you can ask us to give you advice.
During this time, you can change your mind about the agreement.
If you cancel during the cooling-off period, they must refund: If you have a problem with a business, the first thing you should do is talk to them.
It can seem hard if it’s someone you know or it feels like making trouble for yourself.
Usually, though, people want to do the right thing and will be happy to fix any problems.
One woman who is no stranger to the various pitfalls of dating services is Aileen Edwards, a 61-year-old health worker who cares for dementia sufferers. In her spare time she enjoys theatre, swimming and the great outdoors.
She says she “isn’t looking for a major spark” but is searching for a man with a good sense of humour to share her life with. The first blow was when she fell victim to a scammer on an online dating site.
Read the contract carefully so that you know exactly what you are paying for. You have the right to cancel the contract if they don’t do this properly.
The law gives you a cooling-off period of 3 business days.
I didn’t want to put myself through all that.” The man, 54, from the North East, came across Elite Singles and thought it looked like a better bet for meeting someone more serious about finding a long-term partner.