We waited on the line for the system to pass through all options before being placed on hold.

The call was on hold for more than three minutes before it was answered by an agent.

Other social sites operated by the Zoosk company include Google Plus and several photo sites like Flickr and Pinterest.

She also told us there was no email address for the customer service department.

Online dating can be difficult — what with choosing the perfect profile photo, sending a charming first message, possibly facing rejection, and finding the right site in the first place.

There are literally hundreds, maybe thousands, of complaints regarding automotive renewals and improper charges.

Click here to leave a comment about your customer service experience.

Zoosk is a social website that’s geared toward romance. Visitors can open a free account with limited access to some portions of the site unless they choose to pay for additional services.

When a company like Zoosk starts charging customers there is bound to be some ripples in the water, but the company does not offer much in terms of customer service or consumer relations.

But, in the quest of finding love online, people must be cautious when choosing the type of dating website. Some websites cater to the needs of all singles while some are specific to a particular community, race or age group. Pioneering in the online dating industry for over two decades, Match has helped millions of singles to connect virtually and establish romantic bonds.

Match has a humongous fan base comprising of 1.7 million users across 24 different countries in the world.

Does this mean it's time to toss out the flat iron?

Now let's take a digital look at how men select women while viewing thousands of online dating profiles.

It helps you interact with potential match online and eventually leads to offline dating.